Course Objective:
To equip Sales and SDR leaders with the knowledge, skills, and techniques required to effectively coach their teams, improve sales performance, and drive revenue growth.
Welcome and Introduction
- Overview of the day’s agenda
- Course objectives and expected outcomes
Understanding the Role of a Sales Coach
- Difference between a manager and a coach
- Key responsibilities of a sales coach
- Traits of an effective sales coach
Building a Coaching Mindset
- Developing a growth mindset
- Importance of active listening and empathy
- Cultivating a positive coaching culture
Break
Effective Coaching Techniques
- Goal setting and performance tracking
- Providing constructive feedback
- Motivational techniques and recognition
Coaching for Skill Development
- Identifying skill gaps
- Role-playing and scenario-based training
- Continuous learning and development strategies
Data-Driven Coaching
- Using metrics and KPIs to guide coaching efforts
- Analyzing sales performance data
- Implementing data-driven action plans
Break
Coaching Remote and Hybrid Teams
- Best practices for remote coaching
- Leveraging technology for effective communication
- Maintaining team engagement and motivation
Creating a Coaching Plan
- Developing a personalized coaching plan for team members
- Setting short-term and long-term goals
- Regular review and adjustment of coaching strategies
Wrap-Up and Q&A
- Recap of key takeaways
- Open floor for questions and discussions
- Feedback and next steps
—
Materials Provided:
- Course workbook and handouts
- Templates for coaching plans and feedback sessions
- Access to additional resources and reading materials
Outcome:
Participants will leave with a comprehensive understanding of effective sales coaching, equipped with practical tools and techniques to enhance the performance of their Sales and SDR teams.
