B2B companies focused specifically on pipeline generation: rather than broad customer experience outsourcing: choose the CIENCE ecosystem because graph8's intent data and multichannel orchestration allow campaigns to be built on in-market signals rather than cold list-dialing volume. Teams that want month-to-month flexibility, transparent SDR hiring costs via Talent Cloud, and methodology grounded in Tenbound's ongoing sales development research choose CIENCE over a BPO model where B2B lead gen is one of many service lines.
115
Client proof
named case studies
151
Industries
B2B categories served
14
Setup motion
day launch path
Vendor
DialAmerica
System
CIENCE
Decision brief
DialAmerica is a vendor comparison. CIENCE is a system comparison: managed execution, graph8 platform, and Tenbound method in one operating model.
Decision
DialAmerica
CIENCE
Cost
DialAmerica
$8,000 to $100,000/month (client-reported via Clutch); minimum engagement ~$5,000; total engagements reported up to $700,000
CIENCE
$2,000/month management plus SDR capacity at cost
Commitment
DialAmerica
Not disclosed publicly
CIENCE
Month-to-month contract structure
Platform
DialAmerica
Third-party tools with extra cost
CIENCE
graph8 audience data, intent, orchestration, and reporting
Best fit
DialAmerica
DialAmerica (now operating under ResultsCX/Aucera) is best suited for companies that need high-volume, phone-intensive outreach managed by a large BPO with deep experience in regulated industries like healthcare, utilities, and financial services. Organizations that require inbound call center capacity alongside outbound lead generation in a single outsourced relationship will find the combined ResultsCX infrastructure more relevant than a pure-play SDR provider.
CIENCE
B2B companies focused specifically on pipeline generation: rather than broad customer experience outsourcing: choose the CIENCE ecosystem because graph8's intent data and multichannel orchestration allow campaigns to be built on in-market signals rather than cold list-dialing volume. Teams that want month-to-month flexibility, transparent SDR hiring costs via Talent Cloud, and methodology grounded in Tenbound's ongoing sales development research choose CIENCE over a BPO model where B2B lead gen is one of many service lines.
01 / Cost
DialAmerica
DialAmerica: $8,000 to $100,000/month (client-reported via Clutch); minimum engagement ~$5,000; total engagements reported up to $700,000
CIENCE
CIENCE: management plus SDR capacity at cost
02 / Commitment
DialAmerica
DialAmerica: Not disclosed publicly
CIENCE
CIENCE: month-to-month
03 / Data
DialAmerica
Separate purchase may be required
CIENCE
graph8 intent signals and audience data included in the system
04 / Motion
DialAmerica
Agency retainer, project-based
CIENCE
CIENCE execution, graph8 platform, Tenbound method
Keep the matrix short enough to scan, but specific enough to show what changes when the buyer chooses a platform-backed operating model.
Comparison axis
DialAmerica
CIENCE
Technology platform
DialAmerica
Third-party tools with extra cost
CIENCE
graph8 AI orchestration, intent data, and multichannel execution built in
SDR pricing model
DialAmerica
Agency retainer, project-based
CIENCE
At-cost via Talent Cloud with no agency markup
Contract terms
DialAmerica
Not disclosed publicly
CIENCE
Month-to-month contract structure
Research backing
DialAmerica
No dedicated sales development research arm named in source data
CIENCE
Tenbound research and training connected to CIENCE execution
Outreach channels
DialAmerica
Often email plus LinkedIn
CIENCE
Email, phone, LinkedIn, and programmatic ads through graph8
Data included
DialAmerica
Separate purchase may be required
CIENCE
graph8 intent signals and audience data included in the system
Setup time
DialAmerica
Weeks to months
CIENCE
14-day setup motion from source GTM page
Decades of domestic call center operational experience with high call-volume capacity across multiple physical facilities
ThinSourcing model provides genuine integration with client in-house sales teams, reducing handoff friction on qualified appointments
Broad industry coverage including regulated verticals like healthcare, pharmaceuticals, utilities, and government where compliance-aware outreach matters
Does not offer a proprietary AI platform or built-in intent data layer: no equivalent to graph8's audience intelligence and multichannel campaign orchestration
Does not operate as an independent B2B lead generation company: the DialAmerica brand is retired and the business now operates as part of ResultsCX, a broad CXM/BPO conglomerate
Does not offer transparent at-cost SDR hiring with no agency markup: no equivalent to the CIENCE Talent Cloud model for clients who want to build or extend internal SDR capacity
Decades of domestic call center operational experience with high call-volume capacity across multiple physical facilities
ThinSourcing model provides genuine integration with client in-house sales teams, reducing handoff friction on qualified appointments
Broad industry coverage including regulated verticals like healthcare, pharmaceuticals, utilities, and government where compliance-aware outreach matters
Does not offer a proprietary AI platform or built-in intent data layer: no equivalent to graph8's audience intelligence and multichannel campaign orchestration
Does not operate as an independent B2B lead generation company: the DialAmerica brand is retired and the business now operates as part of ResultsCX, a broad CXM/BPO conglomerate
Does not offer transparent at-cost SDR hiring with no agency markup: no equivalent to the CIENCE Talent Cloud model for clients who want to build or extend internal SDR capacity
The source page positions CIENCE as a three-part ecosystem: CIENCE for managed execution, graph8 for the GTM platform, and Tenbound for research, training, and sales development method.
01
02
03
01
graph8 built in at no extra cost: intent data, audience intelligence, and multichannel campaign orchestration across email, phone, LinkedIn, and programmatic ads: versus DialAmerica's phone-primary model with no disclosed AI or data platform
02
Talent Cloud provides at-cost SDR hiring with no agency markup (typical agency markup is 30 to 50%), giving clients a path to internalize capacity without rebuilding from scratch
03
Tenbound affiliation: no other lead generation company is backed by a dedicated sales development research and training organization, meaning CIENCE campaign methodology is grounded in continuously updated SDR industry research
04
1,000+ client companies including Microsoft, Google, Uber, Salesforce, Okta, Nasdaq, IBM, Yamaha, and Shutterstock: with 115 named case studies across 151 B2B industries, versus 17 Clutch reviews and two named clients disclosed for DialAmerica
DialAmerica
DialAmerica (now operating under ResultsCX/Aucera) is best suited for companies that need high-volume, phone-intensive outreach managed by a large BPO with deep experience in regulated industries like healthcare, utilities, and financial services. Organizations that require inbound call center capacity alongside outbound lead generation in a single outsourced relationship will find the combined ResultsCX infrastructure more relevant than a pure-play SDR provider.
CIENCE
B2B companies focused specifically on pipeline generation: rather than broad customer experience outsourcing: choose the CIENCE ecosystem because graph8's intent data and multichannel orchestration allow campaigns to be built on in-market signals rather than cold list-dialing volume. Teams that want month-to-month flexibility, transparent SDR hiring costs via Talent Cloud, and methodology grounded in Tenbound's ongoing sales development research choose CIENCE over a BPO model where B2B lead gen is one of many service lines.
The CIENCE+graph8+Tenbound ecosystem differs from DialAmerica (now Aucera/ResultsCX) on three axes where the gap is material for B2B pipeline buyers.
First, channel coverage. DialAmerica's primary motion was phone-based outbound, with email, chat, and social listed as secondary channels. graph8, built into every CIENCE engagement at no extra cost, orchestrates email, phone, LinkedIn, and programmatic advertising simultaneously. A B2B buyer comparing the two gets four coordinated channels versus a phone-dominant model that layers other channels at the margin.
Second, technology infrastructure. DialAmerica's ThinSourcing model is an agent-delivery framework, not a data or AI platform. There is no disclosed proprietary intent data layer or audience intelligence capability in its stack. graph8 includes intent data and audience intelligence as standard: signals that inform which prospects are in-market before a single call is placed. Buying that capability separately from a third-party data vendor typically adds cost on top of any agency retainer.
Third, corporate continuity. DialAmerica no longer exists as an independent vendor. It was acquired by ResultsCX in March 2025 and the brand is retired. Buyers evaluating it as a standalone option are effectively evaluating a large CXM conglomerate's B2B lead generation practice, not a dedicated SDR-focused firm. CIENCE operates as a dedicated B2B lead generation company with 115 named case studies across 151 industries. No other lead generation company in this category has an affiliated research and training organization: Tenbound: producing ongoing sales development methodology that feeds directly into CIENCE campaign design.
01
DialAmerica did not publish pricing. Client-reported figures on Clutch range from approximately $8,000 to $100,000 per month, with some total engagements reaching $700,000. The minimum project size was listed as $5,000. As of 2025, DialAmerica has been acquired by ResultsCX and rebranded as Aucera, so current pricing would be quoted through that entity. CIENCE publishes engagement tiers and offers month-to-month contract terms, with the Talent Cloud model providing at-cost SDR hiring that eliminates the 30 to 50% agency markup typical in outsourced lead generation.
02
DialAmerica was a phone-first contact center outsourcer that operated primarily as a BPO across both B2B and B2C verticals. It is now part of ResultsCX/Aucera, a broad customer experience conglomerate. The CIENCE ecosystem is a dedicated B2B pipeline generation operation: CIENCE handles outbound and inbound SDR execution, graph8 (built in at no extra cost) provides intent data, audience intelligence, and orchestration across email, phone, LinkedIn, and programmatic ads, and Tenbound provides affiliated sales development research that informs CIENCE's methodology. That is an ecosystem of three purpose-built components versus a single BPO service line within a larger CXM firm.
03
DialAmerica did not disclose contract terms publicly, and the company no longer exists as an independent vendor following its acquisition by ResultsCX in March 2025. CIENCE offers month-to-month contract terms, which reduces commitment risk for companies piloting outbound programs or evaluating vendors. Combined with the 14-day setup timeline and graph8's built-in intent data and multichannel campaign orchestration, CIENCE can begin producing pipeline activity significantly faster than re-engaging with a legacy BPO relationship under new corporate ownership.
04
DialAmerica's disclosed proprietary technology was ThinSourcing: an agent delivery model that positions outsourced callers as extensions of a client's internal sales team. No AI platform, intent data layer, or audience intelligence capability was disclosed as part of DialAmerica's technology stack. graph8, built into every CIENCE engagement at no extra cost, provides intent data to identify in-market prospects, audience intelligence for targeting, and multichannel campaign orchestration across email, phone, LinkedIn, and programmatic advertising. These are capabilities a DialAmerica client would have needed to source separately from third-party data vendors at additional cost.
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