Sales Development

How CIENCE Optimizes Targeted Research For Taivara

Taivara used CIENCE for cold-email, LinkedIn, and phone outreach targeting cybersecurity and utility firms, using detailed B2B research with CIENCE.

Updated Oct 13, 2025 By Daniel Conn

Key takeaways

Taivara, a digital product firm serving security-conscious industries, partnered with CIENCE starting April 2018 for targeted outbound outreach to cybersecurity and utility companies. CIENCE ran multi-channel campaigns combining cold email, LinkedIn, and phone touches while providing highly detailed prospect research. Though outreach concluded after a leadership transition, Taivara continues to collaborate with CIENCE's research team.

Client spotlight
"I was impressed with the research aspect and how well they can take a specific target and turn it into results."
Mark Ruf Product Manager & Head of Marketing

About Taivara

Taivara is a small digital firm that builds game-changing apps, websites, web apps, and IoT products for companies in security-conscious industries. Taivara has successfully helped companies across the U.S. with digital product co-creation for more than 10 years.

Challenges & Scope

ICP: Cybersecurity and utility companies.

Product: New technology solutions and software development.

CIENCE Technologies coordinates the lead generation efforts for Taivara. After researching appropriate industries and clients, they conduct cold-email campaigns on their behalf.

A narrow target
Cybersecurity firms security-conscious buyers Utility firms critical infrastructure The whole market Two researched industries
Taivara sells into security-conscious industries, so the list starts narrow: cybersecurity and utility firms only. CIENCE researched those industries first, then built the outreach around the fit.

Why CIENCE

CIENCE first gained Taivara's interest through cold-email outreach, ultimately using this method as an example of how they could be of service to Taivara. Beginning in April 2018, Taivara chose to team up for an email outreach campaign using their own provided copy. Outreach was further supplemented with LinkedIn and phone touches.

With no set goal in mind, Taivara was open to exploring what could happen through lead generation and research. Mark Ruf, Product Manager & Head of Marketing, noted that "Their project management style is excellent. CIENCE Technologies is full of responsive workers that are willing to try new things. In the beginning, we had a lot of things that needed tweaking and moving around. They were prepared to change things at the drop of a hat."

Three channels, April 2018
Cold email, Taivara's copy LinkedIn touches Phone touches One prospect Multi-channel outbound since April 2018
Beginning in April 2018, CIENCE ran the outreach on three touches: cold email with Taivara's own copy, then LinkedIn and phone on top. One prospect, three ways in.

Results

Citing a change in leadership on their side, Taivara ultimately decided to wrap up outreach efforts but continues to collaborate with the research team at CIENCE. "I was impressed with the research aspect and how well they can take a specific target and turn it into results. Other lead generation companies will ask for information and filter keywords through their database. CIENCE Technologies gets a lot more detailed than their competitors," says Mark.

As for recommending CIENCE, Mark believes the lead generation company does great work. "I would suggest having your target and messaging well-defined before an engagement starts. Once you get through that, then everything else should be good to go."

Research, not keyword filtering
Other vendors keywords filtered through a database A shallow list CIENCE one target, researched in detail A detailed profile
Other vendors filter keywords through a database and hand back a list. CIENCE takes one specific target and researches it into a precise, detailed profile. That difference is what Taivara kept.

Frequently Asked Questions

What services did CIENCE provide to Taivara?

CIENCE ran a full multi-channel outbound campaign for Taivara beginning in April 2018, including cold-email outreach using Taivara's own copy, supplemented by LinkedIn and phone touches. CIENCE also handled prospect research to identify and target companies in cybersecurity and utility industries.

What results did Taivara achieve with CIENCE?

Taivara gained qualified outreach activity and high-quality prospect research targeting cybersecurity and utility companies. While outreach efforts wrapped up due to a leadership change on Taivara's side, they continued to work with CIENCE's research team, indicating ongoing value from the data and targeting work.

How does CIENCE's research approach differ from other lead generation companies?

According to Taivara's Head of Marketing Mark Ruf, most lead generation companies filter keywords through a database, while CIENCE provides significantly more detailed and tailored research. CIENCE takes a specific target profile and builds precise prospect lists rather than relying on generic database filtering.

What advice did Taivara share for companies considering CIENCE for lead generation?

Taivara's Mark Ruf recommends that companies have a clearly defined target audience and messaging strategy before starting an engagement with CIENCE. Once those foundational elements are in place, CIENCE's team: known for responsiveness and willingness to iterate: can deliver strong results.

The relationship that held
Leadership change Outbound outreach wrapped up Research team, still engaged Prospect research
A leadership change on Taivara's side ended the outbound campaign. The research relationship did not end with it. Taivara kept working with CIENCE's research team past the handoff.