Client story

How CIENCE Keeps Generating Warm Leads For Brightspot

Brightspot generated pipeline and warm leads for Account Executives via CIENCE outbound prospecting, boosting their in-house BDR team's effectiveness with CIENCE.

Updated Apr 1, 2026 By Daniel Conn

Key takeaways

Brightspot hired CIENCE to fill their top-of-funnel pipeline by researching prospects and executing cold email outreach aligned to their ICP of mid-to-large corporations. CIENCE's team provided weekly in-depth reporting and actively shared best practices that Brightspot's in-house BDR team adopted. The engagement was marked by proactive communication and flexible support that continued even when Brightspot needed to reduce their own involvement.

Cream line-engraving portrait of Josh Martin, VP of Marketing at Keeps Generating Warm Leads For Brightspot.
Client spotlight
"I have nothing negative to say about CIENCE… When we asked for more, they provided more ideas and suggestions. When we needed to pull back due to time constraints, they kept working in our absence."
Josh Martin VP of Marketing

Generating Pipeline and Warmer Leads for Our Account Executives

About Brightspot

Brightspot is the future of digital publishing.

As life-long publishers and media gurus, Brightspot's founders grew weary of the overly complex CMS technologies available on the market. These "solutions" were slow, rigid, and hard to use. Even worse, none of them catered specifically to the needs of high-speed digital publishers, media companies, and brand storytellers.

In 2012, Brightspot set out to change all of that. Brightspot was created on a light-weight, data-modeling framework to deliver the speed and agility modern content producers crave. Their low-code foundation unlocks more digital power for users, getting technology out of the way of effective, creative strategies.

Challenges & Scope

ICP: Corporate & Media to Mid to Large corporations.

Product: A modern CMS and DAM with best-in-class editorial tools and strong admin features.

Brightspot hired CIENCE to generate their pipeline and get warm leads for their Account Executives. CIENCE researchers were tasked with examining prospects based on Brightspot's target audience, finding prospects' contact information, and proceeding with cold-emailing once approved. In this way, CIENCE's specialists were able to fill Brightspot's top-of-funnel pipeline, ultimately providing valuable additional resources to Brightspot's in-house Business Development Representative team.

The prospecting path
Research ICPMid to large Find contactVerified details Cold emailOnce approved Warm leadTo the AE In-house BDR team runs in parallel CIENCE adds top-of-funnel capacity
CIENCE researchers examined prospects against Brightspot's mid-to-large Corporate and Media ICP, found their contact details, and ran cold email only once Brightspot approved. Vetted, warm leads reached the Account Executives, adding capacity on top of the in-house BDR team.

Why CIENCE

"The team we worked with was extremely communicative. We had a weekly meeting with the team and in advance of every meeting, they provided in-depth reporting and analysis on their weekly activities.

This provided us insight into how our campaigns were performing and we were able to then use some of their best practices for our in-house campaigns." to Josh Martin, VP of Marketing for Brightspot

The weekly loop
CIENCE Campaign delivery Brightspot In-house campaigns Weekly reporting and analysis Best practices adopted in-house In-depth reporting delivered before every weekly meeting
Every week CIENCE delivered in-depth reporting and analysis ahead of the meeting. That gave Brightspot a clear read on campaign performance, and the best practices flowed back into their own in-house campaigns.

Results

Brightspot found working with CIENCE to be a valuable experience thanks to CIENCE's proactive, open communication, and ability to share expertise and best practices.

As Josh Martin said, "I have nothing negative to say about CIENCE… When we asked for more, they provided more ideas and suggestions. When we needed to pull back due to time constraints, they kept working in our absence."

Effort held steady
CIENCE output, held steady Brightspot involvement, pulled back More when asked Time constraints Kept working in their absence
When Brightspot asked for more, CIENCE brought more ideas. When time constraints forced Brightspot to pull back, CIENCE kept working in their absence. Output stayed level while Brightspot's own involvement fell.

Frequently Asked Questions

What results did Brightspot achieve by working with CIENCE?

Brightspot successfully filled their top-of-funnel pipeline with warm, vetted leads for their Account Executives. CIENCE's outbound prospecting and cold email campaigns supplemented Brightspot's in-house Business Development Representative team, expanding their overall pipeline capacity.

What services did CIENCE provide to Brightspot?

CIENCE provided prospect research, contact data acquisition, and cold email outreach targeted at Brightspot's ICP of mid-to-large corporations in the Corporate and Media segments. CIENCE specialists identified and validated prospects before executing approved outreach campaigns on Brightspot's behalf.

How did CIENCE communicate and report progress to Brightspot?

The CIENCE team held weekly meetings with Brightspot and delivered in-depth reporting and campaign analysis before each session. This transparency gave Brightspot clear visibility into campaign performance and allowed them to apply CIENCE's best practices to their own in-house efforts.

Why did Brightspot choose CIENCE for outbound lead generation?

Brightspot selected CIENCE for their strong communication, proactive support, and ability to adapt to changing bandwidth needs. According to VP of Marketing Josh Martin, the team provided additional ideas and suggestions when asked, and continued working effectively even when Brightspot needed to reduce their direct involvement.