Sales Development

CosmosID Case Study

CosmosID booked dozens of appointments with medical researchers and microbiologists worldwide through orchestrated outbound lead generation with CIENCE.

Updated Oct 13, 2025 By Daniel Conn

Key takeaways

CosmosID booked dozens of qualified appointments with medical research facilities, educational institutions, and microbiologists globally. CIENCE managed the full outbound cycle: prospect research, cold email campaigns, meeting scheduling, and follow-up: for the microbial genomics platform. The partnership launched in October 2018 and consistently delivered responsive, qualified pipeline.

Cream line-engraving portrait of Manoj Dadlani, CEO at CosmosID.
Client spotlight
"CIENCE delivered qualified leads and was great to work with. They worked quickly and were responsive throughout."
Manoj Dadlani CEO

How CIENCE Generates Leads And Conducts Orchestrated Outbound Marketing For CosmosID

About CosmosID

Based in Rockville, MD, CosmosID is a microbial genomics platform focused on the rapid characterization of microorganisms, pathogens and antimicrobial resistance for infectious disease identification, food safety inspections, pharmaceutical discovery, public health surveillance, and microbiome analysis. They are microbiome experts that rapidly and accurately identify microbes utilizing curated databases.

CosmosID rapidly identifies unculturable and hard-to-detect organisms that traditional methods can not or have difficulty detecting. They also work with clients that want to do microbiome studies but don't necessarily know how to go about it. Additionally, they provide curated genome databases that are free from the errors that are present in publicly available databases. And they also provide bacterial IDs down to the strain level.

Down to the strain
Strain-level ID what public databases blur Sample in Genus, species
CosmosID resolves a sample past genus and species to the individual strain, reading organisms that traditional methods miss. The reach of the answer is what the outreach had to sell.

Challenges & Scope

ICP: Medical Research and Development, Innovation & Microbiology

Product: Next-generation genetic sequencing & sample processing lab.

CIENCE Technologies coordinates the lead generation efforts for CosmosID. After researching appropriate industries and clients, they conduct cold-email campaigns to those named accounts.

Six markets, one motion
Medical research Infectious disease Food safety Pharma discovery Public health Microbiome studies CosmosID platform named accounts, researched first One coordinated program
CosmosID sells into medical research, infectious disease, food safety, pharmaceutical discovery, public health, and microbiome studies. CIENCE researched each named account, then ran cold email into all six from one coordinated program.

Why CIENCE

"They offer a more personalized, human approach rather than just software as a service."
Manoj Dadlani, CEO

CosmosID's CEO was referred to CIENCE by a personal friend. They needed help in increasing their number of qualified leads. After determining CosmosID's ideal customers, CIENCE conducted research and developed lists of accounts to target. Through a coordinated, multi-channel approach, CIENCE initiated orchestrated outbound efforts on behalf of CosmosID.

"CIENCE researched potential leads, performed the initial outreach, set up meetings, and managed the follow-up process." He continues, "We enjoyed being able to communicate directly with their team and schedule meetings to go over any feedback and suggestions they had."
As Dadlani
The cycle CIENCE ran
Research Outreach Set meetings Follow-up One team carries the loop, since October 2018
Dadlani listed four steps: CIENCE researched potential leads, performed the initial outreach, set up meetings, and managed the follow-up. One team carried the whole loop so CosmosID could stay in the lab.

Results

CosmosID and CIENCE partnered in October 2018.

"CIENCE delivered qualified leads and was great to work with," says Manoj Dadlani. "They worked quickly and were responsive throughout."

CosmosID has booked dozens of appointments with medical research facilities, educational institutions, and microbiologists around the globe through CIENCE.

Dozens booked, worldwide
Dozens of qualified appointments booked Medical research facilities labs and clinical groups Educational institutions universities and departments Microbiologists individual researchers Reach: around the globe
The program put dozens of qualified appointments on the calendar with three kinds of buyer: medical research facilities, educational institutions, and microbiologists, located around the globe.

Frequently Asked Questions

How many appointments did CosmosID book with CIENCE?

CosmosID booked dozens of appointments through their partnership with CIENCE. These meetings were with medical research facilities, educational institutions, and microbiologists located around the globe, giving CosmosID significant reach into their core target markets.

What services did CIENCE provide for CosmosID?

CIENCE handled end-to-end outbound sales development for CosmosID, including ICP research, building targeted account lists, cold email outreach, meeting scheduling, and follow-up management. The engagement used a coordinated, multi-channel approach to orchestrated outbound marketing.

Why did CosmosID choose CIENCE for lead generation?

CosmosID CEO Manoj Dadlani was referred to CIENCE by a personal friend and chose them for their personalized, human approach rather than a purely software-driven model. CosmosID needed help scaling qualified leads for their microbial genomics platform and valued CIENCE's ability to communicate directly and iterate based on feedback.

What industry does CosmosID operate in and who are their target buyers?

CosmosID is a biotechnology company specializing in microbial genomics, pathogen characterization, and microbiome analysis. Their ideal customers include professionals in medical research and development, infectious disease, food safety, pharmaceutical discovery, and public health surveillance: markets CIENCE helped them reach through targeted outbound campaigns.